About Us
Business Information
Brand: Dockvella
Company Name / Trademark Owner:
Operated by Shenzhen Yuanlianyu Network Technology Co., Ltd.
Business Owner: Zou Qi
Business Address:
Room 801, No.300 Gao'ao New Village, Yucui Community, Longhua Subdistrict, Longhua District, Shenzhen City, Guangdong Province, China
Email: service@dockvella.com
Phone: +86 16928415892
Website: dockvella.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT.
Dockvella is owned and operated by Shenzhen Yuanlianyu Network Technology Co., Ltd.
A clear framework for shopping with Dockvella: what to expect from your order, how we support you, and the rights and responsibilities that apply.
Welcome to Dockvella, an online lifestyle store focused on practical and comfortable home essentials for everyday living.
At Dockvella, we believe that the products used in your home should be practical, comfortable, and thoughtfully selected for everyday life. Our store offers a range of home essentials and household goods designed to fit naturally into modern homes and daily routines.
We aim to make online shopping simple and straightforward by providing clear product information, reliable customer support, and a convenient shopping experience from order placement through delivery.
Who We Are
Dockvella is operated by Shenzhen Yuanlianyu Network Technology Co., Ltd.
Our business operates as an online retailer serving customers in the United States, with a focus on home essentials, household goods, and everyday lifestyle products.
We are committed to providing customers with clear information about our products, shipping arrangements, returns, and customer service so that you can shop with confidence.
Our Commitment
We understand that choosing products for your home is a personal decision. That's why we focus on offering practical products that can be incorporated into everyday household life.
Our goal is to provide a straightforward shopping experience with:
- Carefully selected home and household products
- Clear product and order information
- Convenient shipping options
- Responsive customer support
- A clear return policy for eligible orders
Returns & Customer Support
We want our customers to have a reasonable opportunity to evaluate their purchases.
Dockvella provides a 180-day return period, calculated from the date your order is received. Please refer to our Return Policy for the applicable return conditions, procedures, and refund information.
If you have questions about an order, product, return, shipping, or any other matter, our customer service team is available by email.
Customer Service Email:
service@dockvella.com
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM PDT
Contact Dockvella
If you need assistance with your order or have any questions about our products or services, please contact us at:
We will do our best to provide a clear and helpful response during our customer service hours.
Last Updated: October 18, 2026